About This Notice
We are committed to protecting your privacy and earning your trust. This Privacy Policy ("notice") describes the information we collect about you and how we use and protect it. It applies to our current and former customers and others who live in your state. For more detail, please read the entire notice.
- We gather information from you, your transactions with us, and outside sources.
- We use your information only to provide insurance to you and otherwise conduct our business.
- We will share your information with your selected agent or broker and companies that provide certain products or services you request through us.
- We will not share your Nonpublic Personal Information with other companies for their independent marketing purposes without your consent.
- You can limit our use of some of this information for marketing purposes.We limit access to your information and use safeguards to help protect it.
- You may review and correct your information.
What information do you collect about me?
We collect information about you to create or obtain a quote for and to service your insurance policy and to process any insurance claims you make to us. This is called "Nonpublic Personal Information" or "NPI" if it identifies you and is not available to the public. We may collect it from some or all of the following sources. We have provided a few examples for each source, but not all may apply to you.
- Application Information: You provide this on your application, through your agent or broker, by phone, or online. We may also obtain it from directories and other outside sources. It includes your name, street and e-mail addresses, phone number, driver's license number, Social Security number, date of birth, gender, marital status, and type of vehicle. It also includes information about other drivers.
- Consumer Reports: We obtain these from consumer reporting agencies. Reports includes your driving record, claims history with other insurers, and credit report information. The information is kept by the consumer reporting agencies and disclosed by them to others as permitted by law.
- Health Information: If you seek life insurance from us or have an accident involving injuries, we obtain this from you, police reports, people involved in the accident, and health care providers. It includes facts about injuries and treatment, your physical or mental condition, medical history or medical claims history.
- Transaction Information: This is information about your transactions with or through us. It includes your insurance coverages, limits and rates, and payment and claims history. It also includes information we need for billing and payment.
We also may collect "Site Information" about you. This relates to Internet activity. It may include how you linked to our website or mobile application. (We refer to websites and applications together in this notice as "Sites".) It also may include your IP address and information about your device, time of visit, and what areas you visit on our Site. When you visit our Sites, we use cookies, web beacons, and other technology to collect information about you and your activities on our Sites. We do this to provide services to you, enhance your online experience, and advertise our products and services.
Who might get information about me from you?
We will share nonpublic, personally identifiable information about you only if not prohibited by law. We will disclose NPI regulated under the Gramm-Leach-Bliley Act or your state's financial privacy law or regulation for insurance only as permitted by that law or regulation. We will do the same for commercial insurance products not subject to such law or regulation.
Examples of disclosures include those that we feel are required to provide insurance claims or customer service, prevent fraud, perform research, market our products or services, or comply with law. Recipients include, for example, other companies within our family of companies, claims representatives, service providers, consumer reporting agencies, insurance agents and brokers, law enforcement, courts, and government agencies. They may disclose the information to others as permitted by law. For example, consumer reporting agencies may disclose Transaction Information received from us to other insurance companies with which you do business.
We may also disclose Application or Transaction Information to service providers that help us market our products. These service providers may include financial institutions with which we have joint marketing agreements.
Some products or services obtained through us will be provided by other companies. We may share your information with these companies. They will use the information per their privacy policies. These companies may share with us information about you and your transactions with them.
How do you protect my information?
Additional Information about Internet Practices
When you visit our Sites, we collect Site Information for various reasons. For example, if you start an insurance quote on our Site, but decide to finish it later, we will save your information so you can resume where you left off. We may use your Site Information to serve ads to you across multiple devices, such as your computer, smartphone, or tablet, or to limit how often you see our ads. We may also use your Site Information to customize your experience with and analyze your use of our Sites and interaction with our ads.
We may transmit certain Site Information to third party advertising companies we work with (“Ad Companies”) to, among other purposes, measure our advertising efficiency or track referrals to our Sites. Some Ad Companies may be able to associate Site Information with other information they already have about you.
We advertise through Ad Companies on various Sites. We also do this on internet-connected platforms like streaming TV devices. Some of these Sites, and platforms may use cookies, web beacons and other technology to capture and share information about you or your device with us or our service providers. These service providers may use information about your visits to and interactions with this and other Sites and platforms, or the ads themselves, along with information about you, your purchases or interests (which may include Site Information), to provide ads about goods and services that may interest you ("Interest Based Advertising" or "IBA"). Some of this information may be exchanged with us or other service providers for market research or to analyze and manage our advertising and marketing efforts.
We follow the Digital Advertising Alliance's (“DAA's”) IBA principles. You may limit the extent to which Site Information is used to deliver IBA. You may do this using the DAA's WebChoices tool at http://optout.aboutads.info. The WebChoices tool will provide you with more information about your privacy choices. The tool also will provide you with a list of companies that compile Site Information about your interactions with this and other Sites, and a means to opt out of the collection and use of certain Site Information for IBA on your browser. You can also opt out of receiving certain IBA from Progressive by clicking on the advertising options icon displayed in certain Progressive ads shown to you online. By clicking the icon, you can learn more about and opt out of the use of certain Site Information for IBA on your browser.
You may have other ways to control the use of cookies and other tracking technologies on this and other Sites. You may be able to set your browser or mobile device to warn you each time a cookie is being sent, or to reject all or certain kinds of cookies. Typically, you can do this by changing the privacy settings on your internet browser or device. However, if you reject cookies, some Sites may not function properly, and some website services may be diminished. In most cases, you must manage these settings on each of your browsers or devices. For example, blocking cookies on your desktop browser may not work for your mobile device.
Your browser or device may include a "do not track" (DNT) setting that tells Sites to disable tracking by third parties, such as advertising companies. Our Sites do not recognize the DNT signal, but you may access the DAA's WebChoices tool to manage your IBA preferences.
We believe that these means of controlling the use of cookies and other tracking technologies constitute reasonable choice regarding Site Information and IBA. But some cookies and other tracking technologies may persist on this and other Sites.
We will send our policyholders a written privacy policy with any changes at least once a year. Site visitors who are not policyholders should refer to the date at the top of this notice to see if it has been updated.
Why do you ask for my e-mail address?
When you quote or buy products from or through us or sign up for email marketing, we collect your e-mail address. We do this so that we can send you e-mails concerning your transactions with us. We may also send, or have others send, offers or updates with other information we think you'll find useful. You can stop these emails by using the links provided in them. Customers for some of our products may also manage their preferences in the policy services area of our Site.
We will share your e-mail address with our service providers and your selected agent or broker. We will not share your e-mail address with other companies for their independent marketing purposes without your consent.
What about Site security?
Our security measures help secure your data, so that others cannot access it while in transit. We limit access to our servers and require our employees to follow high standards of ethics and integrity in performing their jobs.
Contact Information
To obtain additional information regarding our Privacy Policy, write to:
Albi Gallant
Red Rock Insurance LLC
2760 Lake Sahara Dr. Ste 100
Las Vegas, NV 89117
Call: 702.848.5887